Our data protection ordinance contains essential information about the usage of passwords, login data and data protection.
Our software complies to our data protection declaration and therefore the use of secure and unique passwords and login user data is compulsory for data protection.
Our support staff does not know your password and will never ask for your password.
In case of multiple wrong login attempts the software login will be deactivated for some time.

You will receive login data (login username, password, login link) from the provider. Open the link in your web-browser. The web-link will direct you either to a start-page that is hosted by the provider via the internet or to a start-page that is hosted on a web-server in your organization.

Feature	Explanation
Software Pulldown	At the moment it is possible to choose between two versions: GPS Fleet Software Classic (old version, will be discontinued in future) GPS Fleet Software NG (new version)
Username	Set by account admin. Account admins get their username from our support.
Password	One-time passwords must be changed on first login. Passwords can be displayed.
Forgot password	An e-mail to reset the password will be sent. If the user has no e-mail address specified, no e-mail can be sent.
Login	Login to GPS Fleet Software
Language	Choose your language. Optional: translation files for further languages can be provided.
Clear cache	In some exceptions (after updates) it can be necessary to clear browser cache.

FAQ	Answer
Incorrect login - User is blocked	If you try to login multiple times within a short period with wrong credentials (e.g. old password saved by browser), your user will be blocked for a few minutes. Wait a few minutes and set a new password or contact your software administrator. If your software administrator is not able to help you, contact our support.
Problems with login	If you have problems with the login or with password reset, contact your software administrator first. If your software administrator is not able to help you, contact our support.
User login error	If your software administrator is not able to help you, contact our support.

FAQ

Answer

Incorrect login - User is blocked

If you try to login multiple times within a short period with wrong credentials (e.g. old password saved by browser), your user will be blocked for a few minutes. Wait a few minutes and set a new password or contact your software administrator.

If your software administrator is not able to help you, contact our support.

Problems with login

If you have problems with the login or with password reset, contact your software administrator first.

If your software administrator is not able to help you, contact our support.

User login error

If your software administrator is not able to help you, contact our support.

It is possible to activate two-factor authentication for seperate users with an additional smartphone app.

It is possible to use SSO with Microsoft Office 365.

Still have questions? Contact us

Important information regarding password security and login information

Access login page in web-browser

Two-factor authentication (optional)

Single-Sign-On (optional)

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